This Privacy Policy outlines how Truck For Delivery, a leading Ontario, Canada-based packing and moving company, collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy and ensuring the security of your data.

Information We Collect

We may collect the following types of personal information from you:

Personal Information: Name, address, phone number, email address, date of birth, and other contact details.
Financial Information: Credit card information, bank account details, and other payment information.
Moving Information: Details about your move, including origin and destination addresses, inventory of items to be moved, and special instructions.
Communication Records: Records of your communications with our customer service team, including emails, phone calls, and chat logs.
Device Information: Information about your device, such as your IP address, browser type, and operating system.

How We Collect Information

We collect information through various methods, including:

Directly from You: When you provide information through our website, mobile app, or by contacting our customer service team.
Automatically: When you visit our website or use our mobile app, we may collect information automatically using technologies like cookies, web beacons, and analytics tools.

How We Use Your Information

We use your personal information for the following purposes:

Providing Services: To fulfill your moving and packing needs, including scheduling services, coordinating logistics, and providing customer support.
Processing Payments: To process payments for our services and manage billing.
Improving Our Services: To analyze usage patterns, identify trends, and enhance our services.
Communication: To send you important updates, notifications, and promotional offers.
Compliance with Legal Obligations: To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with the following parties:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, and marketing partners.
Legal Authorities: We may disclose your information to law enforcement agencies or other government authorities if required by law or to protect our rights.

Data Security

We implement robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

Encryption: We use encryption technologies to protect sensitive information, such as credit card numbers.
Access Controls: We limit access to your personal information to authorized personnel.
Regular Security Reviews: We conduct regular security assessments to identify and address potential vulnerabilities.

Your Rights

You have the right to:

Access Your Information: Request access to your personal information and obtain a copy.
Correct Your Information: Request correction of any inaccurate or incomplete information.
Delete Your Information: Request deletion of your personal information, subject to legal requirements.
Object to Processing: Object to the processing of your personal information in certain circumstances.
Data Portability: Request the transfer of your personal information to another data controller.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at: